Return and Refund Policy

Please note the following conditions for Geelong Colourworld's returns and refund policy:

  • Returns will be accepted for faulty or defective goods or any other non-excludable obligations of the Seller set out in the Trade Practices Act 1974 (Cth) or similar State and Territory legislation.

  • Returns other than those referred to in (a) above, must be approved by the Seller named in the relevant Sales Invoice. These authorised returns must be freight prepaid and will only be accepted if they are in a saleable condition. The Seller reserves the right to charge a handling fee equal up to 30% of the price of the goods returned under this provision. Products specifically purchased, manufactured, machined or cut to size or to the Buyer's specification are not returnable unless they are of the kind referred to in (a) above.

To initiate a return or exchange, please complete the following steps:

  1. Please contact us to discuss a potential return of product! You can email our team here, or give us a call.
  2. Provide a copy of your paid tax invoice or order reference for us to review your order. Please provide any details or issues with your product as it helps the team with finding a solution for you. 
  3. Products can be returned to our store and is coordinated by our team. You will be contacted to discuss the best option for making this happen quickly.
  4. If shipping products back to us, please ensure they're packed safely and correctly to avoid mishandling in the freight process.

Feel free to us if you have any questions regarding our returns policy!


    Being painters ourselves, it is our passion to house the best paint products, equipment, tools, and peripherals, making our space a one-stop shop for both avid DIY painters and professional contractors and at the same time, offer reliable repair and maintenance services. We are always ready to help you with your paint and renovation needs. Looking forward to seeing you in-store!


    More than your average paint shop, Geelong Colourworld has been servicing tradespeople, professional painters, and DIYers in Geelong, the Surf Coast, Bellarine, and as far as Ballarat and Melbourne for almost three decades, providing full range of top quality and best value paint products, wallpapers, tools and equipment.

    A one-stop shop for painters and renovators, we stock a full range of top quality paint and wallpaper products, painting and surface preparation tools and equipment, conduct equipment repair and servicing, and provide expert helpful advice such as DIY painting tips and colour selection.


      Amazing service and knowledge on everything related to paint. Expert advice on spray equipment. Had Matt service my spray unit. We also booked him for a machine and spray demonstration, best money spent ever. One stop for everything paint. These guys rule!

      - Stephen Hall


      Don't overlook Colourworld when you need prompt and expert assistance. I knew very little and they put me on the right track, plus they are able to offer quotes to paint.

      Glad I stumbled across this paint shop.

      - Melissa Jantzen


      Been coming to Colourworld for 6 years. Easily the best paint available. Great friendly staff.

      - Matthew Mathers

    Geelong Colourworld Store

    (03) 5221 3817
    38-40 Cheetham Rd,
    Moolap VIC 3224

    Winter Hours
    Mon to Fri: 8:00AM to 4:00PM
    Sat & Sun: Closed

    Contact Us